Privacy Policy BBetKing – Our Commitment to Protecting Your Data

This Privacy Policy explains how BBetKing ("we", "Platform", or "BBetKing") collects, uses, discloses, and protects your personal information when you use our online betting platform, whether through the website at bbetking.pro or via the BBetKing mobile app.

We are committed to fully protecting your privacy and complying with all applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). By registering for or using the bbetking platform, you consent to the practices described in this privacy policy.

BBetKing collects various types of personal information necessary to provide you with a safe, responsible, and high-quality service. Below is a summary of the data we collect:

BBetKing collects your personal information through various transparent and lawful means:

• Account Registration: Information you provide during the registration process, including your name, phone number, and other details.
• KYC Verification: Identity documents and bank statements submitted during the identity verification process.
• Platform Usage: Activity data automatically generated when you use the platform, such as games played and transactions made.
• Devices & Connections: Technical information collected automatically includes IP address, device type, operating system, and web browser.
• Communications with Us: Records of conversations, emails, or messages you send to the BBetKing support team.
• Cookies & Similar Technologies: Data collected through cookies, tracking pixels, and similar technologies when you browse our platform.

In all cases, we strive to ensure the data collection process is transparent and that you are always aware of what information is being collected.

BBetKing uses your personal data only for legitimate and reasonable purposes. The following are the primary purposes for which your data is used:

• Account Management: Creating and managing your account, processing logins, and ensuring secure access to the platform.
• Transaction Processing: Processing your deposits and withdrawals securely and in a timely manner.
• Identity Verification (KYC): Verifying your identity to comply with anti-money laundering and fraud prevention legal requirements.
• Platform Security: Detecting and preventing fraud, hacking, and other criminal activity that could compromise the security of the platform and other members.
• Customer Support: Providing effective assistance when you contact us with any questions or issues.
• Responsible Wagering: Monitoring betting patterns to identify problem gambling and provide appropriate intervention where necessary.
• Service Improvement: Analyzing aggregated usage data to improve the user experience and platform features.
• Marketing Communications: Sending relevant promotional information and bonuses — subject to your communication preferences.

BBetKing does not sell or transfer your personal data to third parties for their own marketing purposes. However, we may share your information in the following limited circumstances:

• Service Providers: Third parties we engage to provide support services such as payment processing, identity verification, cloud services, and technical support. All such providers are bound by strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or competent authorities for purposes such as criminal investigations or regulatory compliance.
• Fraud Prevention: To agencies or other platforms within the fraud prevention network to protect all parties from fraudulent activity.
• Business Transfers: Should BBetKing be involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, with prior notification to you.

Your data security is a responsibility we take seriously. bbetking implements a range of technical and organizational security measures to protect your personal information:

• 256-bit SSL/TLS encryption for all data in transit
• Encryption of sensitive data at rest (data-at-rest encryption)
• Role-based access control — only authorized staff can access your data
• 24/7 security monitoring and intrusion detection system
• Regular security audits by independent parties
• Mandatory data security training for all bbetking staff
• Comprehensive security incident response procedures

While we take all reasonable steps to protect your data, no security system is entirely foolproof. In the event of a data security breach that affects your rights and freedoms, we will notify you promptly in accordance with applicable legal requirements.

BBetKing uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session security, and account preferences. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform to help us improve performance and the user experience.
• Functional Cookies: Saving your preferences such as language, theme, and other settings to deliver a more personalized experience.
• Analytics Cookies: Helping us understand aggregated usage patterns to make better product development decisions.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality.

As a BBetKing member and data subject, you have various rights regarding your personal information. BBetKing is committed to respecting and facilitating the exercise of these rights.

BBetKing retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy or as required by applicable law.

• Active Account Data: Retained for the duration your account is active and for a reasonable period thereafter.
• Financial Transaction Records: Retained for a minimum of seven years in accordance with financial and tax regulatory requirements.
• KYC Documents: Retained for at least five years after the business relationship ends, in accordance with anti-money laundering requirements.
• Communication Logs: Retained for three years for dispute resolution and service improvement purposes.
• Technical Data & Logs: Retained for 12 months for security and debugging purposes.

When your data is no longer needed, we will securely delete or anonymise it using methods that ensure your information cannot be recovered.

BBetKing reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasonable grounds.

When significant changes are made to this policy, we will:

• Updating the "Last Updated" date at the top of this page
• Displaying notifications within the bbetking platform
• In the case of very significant changes, sending a direct notification to your registered email address

Your continued use of the BBetKing platform after any privacy policy changes take effect constitutes your acceptance of the updated policy. If you disagree with the changes, please stop using the platform and contact us to close your account.